Kiranas
Kirana home support solutions overview
What Kirana Offers

Three arrangements, each built around a different household need

Companionship visits, family coordination, and technology connection help — clearly scoped, clearly priced.

← Back to Home
How We Work

A careful, unhurried approach to each arrangement

Before any arrangement begins, we take time to understand the household — the relative's daily preferences, the family's communication needs, and anything that matters to the people involved. This initial conversation shapes everything that follows.

We do not use a standard script. Each companion is briefed specifically for the household they are visiting. Each coordination plan is written around the family's actual situation, not a template.

1

Initial family conversation

We learn about the household, the relative, and what the family is hoping for.

2

Arrangement design

We select the right companion or coordinator and prepare a household briefing or written plan.

3

Service begins, with written records

Visits or sessions start on schedule. Written notes go to the family after each one.

4

Scheduled reviews

We check in formally at 1 month and 3 months, and adjust the arrangement if needed.

Companionship visit coordination
Arrangement 1

Companionship Visit Coordination

Regular friendly visits arranged for an older relative — conversation, shared activities like reading or a hobby, and gentle walks nearby. Suited to families who want a familiar, reassuring presence in the household during weekdays or weekends. Kirana matches a companion based on the relative's personality and interests, builds a simple visit schedule, and shares a short written update with the family after each visit.

What the arrangement includes:

  • Companion matched to the relative's interests and pace
  • Scheduled weekday or weekend visits on a regular routine
  • Short written visit note shared with the family each time
  • Coordinator available for questions during office hours

Fee

RM 480

Enquire Now
Family coordination and information service
Arrangement 2

Family Coordination & Information Service

For households where multiple relatives share responsibility for an older person — different schedules, different locations, different information. Kirana provides an initial planning session, then puts together a written support plan, a shared family timeline, and a curated list of local Kota Kinabalu resources. Ongoing coordination keeps everyone informed without requiring constant family meetings.

What the arrangement includes:

  • Initial planning session with the family
  • Written support plan tailored to the household
  • Shared family timeline accessible to all relatives
  • Curated list of local community resources in Sabah
  • Ongoing coordination to keep the household running smoothly

Fee

RM 1,950

Enquire Now
Technology connection help for older relatives
Arrangement 3

Technology Connection Help

Setting up and explaining simple video calls, messaging apps, and photo sharing for an older relative — so staying in touch with family near and far becomes straightforward and stress-free. Our sessions are patient, at the relative's pace, and include a large-print quick guide left in the home. A follow-up refresher visit is available as part of the arrangement.

What the arrangement includes:

  • Initial device configuration session in the home
  • Two to three gentle practice sessions at the relative's pace
  • Large-print quick reference guide left in the home
  • Short refresher visit included in the arrangement

Fee

RM 4,500

Enquire Now
Which Arrangement?

Finding the right fit for your household

What you need Companionship Visits
RM 480
Family Coordination
RM 1,950 ★ Popular
Technology Help
RM 4,500
Scheduled regular visits
Written visit notes for family
Household coordination plan
Local resource list
Device setup & practice
Large-print guide included
Best for… Families wanting regular presence & connection Busy multi-relative households needing organisation Families wanting video & messaging set up properly
Shared Standards

Applies to all three arrangements

Household Privacy Protected

Information about the household is used only for the arrangement agreed. Nothing is shared with outside parties.

Written Records Throughout

Every visit and session generates a short written record. Families are never dependent on memory or word of mouth.

Scheduled Service Reviews

Check-ins at one and three months into every arrangement. If an adjustment is needed, we hear about it early.

Named Coordinator Contact

Families know who to call. Enquiries are answered by the coordinator managing their arrangement, not a central queue.

No Surprise Charges

Fees are stated at the start and confirmed in writing. Out-of-scope requests are always discussed before any cost is involved.

Arrangements Adjusted When Needed

Life changes. Schedules shift. We adjust arrangements with reasonable notice and without unnecessary friction.

Pricing

Clear fees in Malaysian Ringgit

Companionship Visits

RM 480

Per arrangement period

  • Companion matching
  • Scheduled visits
  • Written family updates
Enquire

Technology Connection

RM 4,500

Per arrangement period

  • Device setup session
  • Practice sessions included
  • Large-print quick guide
  • Refresher visit included
Enquire

Not sure which arrangement fits your household?

Tell us a little about your situation and we will point you in the right direction — no obligation to proceed.

Talk to Our Coordinator